Privacy Policy
This notice explains how information may be processed when visiting NexiloLab.com, contacting support, or purchasing digital products.
Data controller
Enrico Lanciani
Via Pestariso 11 · 6982 Agno · Switzerland
Email:
support@nexilolab.com
Phone: +41(0)76412996
Information processed
The website may process technical browsing data, IP and device information, usage statistics, and information voluntarily provided by users through email or support requests.
Google Analytics
NexiloLab.com uses Google Analytics 4 (measurement ID G-54LV0PN3Y4) to understand website usage and performance.
Google Analytics may process session information, approximate location, browser and device information, and technical identifiers or cookies such as _ga, according to Google's own privacy terms.
Purchases through Digistore24
Certain NexiloLab products are purchased through Digistore24. Order, payment, billing, and transaction-related information may therefore be processed by Digistore24 according to its own terms and privacy policies.
Hosting and email
The website is hosted on external technical infrastructure and uses HTTPS. Technical server logs may be generated for security, operation, and troubleshooting.
Information sent to support@nexilolab.com is used to respond to the request and provide customer support.
Retention and service providers
Information is retained only as long as reasonably necessary for the relevant purpose or as required by applicable legal, contractual, or administrative obligations.
External service providers may process information under their own retention policies and may operate infrastructure in different countries.
Your privacy rights
Depending on the law applicable to you, you may have rights to request access, correction, deletion, or other controls regarding your personal information.
Privacy requests may be sent to support@nexilolab.com .
Updates
This Privacy Policy may be updated to reflect changes in services, technology, business operations, or applicable law.